When I am worried that this new collegue who is help desk supervisor might be like dum dum and so teach him as much as I know and keep repeating to him that he needs to learn the applications and so now finally he is troubleshooting tickets and asking help if he needs it instead of being like dum dum and taking us to meetings so we can talk for her instead of learning something herself..cant deal with two dumb people leading in office and that too backbite us whenever she can..mission accomplished liz..
